Telecaller Executive Position
- Pioneer E Solutions
- 0 - 3 years
- Noida, Gurugram
- 11 months ago
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Job Description
Pioneer E Solutions Pvt Ltd is looking for Telecaller Executive Position to join our dynamic team and embark on a rewarding career journey.- A telecaller is a customer service representative who contacts customers over the telephone
- A typical job description for a telecaller includes the following responsibilities:1
- Make outbound calls to customers to promote products and services, or follow up on recent purchases
- 2
- Respond to customer inquiries and provide information about products and services
- 3
- Resolve customer complaints and provide appropriate solutions
- 4
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary
- 5
- Meet and exceed sales and customer satisfaction targets
- 6
- Continuously improve product and service knowledge to provide accurate information to customers
- 7
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
- 8
- Follow all company policies and procedures, including those related to confidentiality and data security
- 9
- Participate in training and development opportunities to improve skills and knowledge
- 10
- Adhere to schedules and work efficiently under pressure to meet deadlines
Job Classification
Industry: Management ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: Full timeContact Details:
Company: Pioneer E SolutionsLocation(s): Noida, Gurugram
Keyskills: bpo inbound calls back office customer service customer complaints receptionist activities customer care customer interaction sales computer voice process customer satisfaction front office outbound telecalling data entry communication skills
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