Job Opening: Team Leader BPO Industry | Cyfuture
Location: Gandhinagar, Gujarat
Company: Cyfuture
Contact HR: Rahul 8420011***
Position: Team Leader
Industry: BPO / Call Center / Customer Service
Experience: 2 to 5 Years
Education: Graduate (Any Stream)
Salary: 25,000 28,000 per month
Job Responsibilities:
Lead and motivate a team of customer service executives.
Monitor team performance and ensure KPIs are met.
Handle escalations and ensure customer satisfaction.
Conduct regular training and coaching sessions.
Prepare performance reports and feedback for improvement.
Desired Candidate Profile:
Proven experience in a BPO or call center leadership role.
Strong communication and interpersonal skills.
Ability to manage a team effectively under pressure.
Good analytical and problem-solving abilities.
Why Join Us?
Reputed organization with growth opportunities.
Supportive work environment.
Opportunity to lead and make an impact.
Apply Now!
Call or WhatsApp HR Rahul at 8420011*** to schedule your interview.

Keyskills: Team Handling Team Management Attrition Control Team Coaching Attrition Management Team Leading SLA Shrinkage Shrinkage Control KRA Leadership Skills
Since 2001, Cyfuture is vesting organizations of all sizes with inventive business solutions ensuring high-caliber performance and improvised brand image. Being a brand that is internationally famed for stupendous service standards, competent handling of IT infrastructure, and reliable corporate ima...