Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem
Keyskills: adaptability language communication positive to persuasive skills clear ability speaking use
offer advice and expertise to client organisations to help them improve their business performance. Their work can focus on operations, strategy, management, IT, finance, marketing, HR and supply chain management across a wide range of industries and specialisms.