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Looking For Network Engineer @ Tech Mahindra

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 Looking For Network Engineer

Job Description

Exp: 8+ yrs

Work Location: Pune or Hyderabad

Shift Timings: Rotational shifts in 24*7 environment

Job Responsibilities:

  • Responsible to provide Level 3 support in Cisco and other OEM telephony environments.
  • Configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager (CUCM), Unity and Unity Connection (CUC), Presence (IMP), Cisco Emergency Responder (CER), Expressway/Collaboration Edge,Analog gateways
  • Configure and troubleshoot voice gateways as part of the Collaboration solutions
  • Configure and troubleshoot SIP border solutions (CUBE and other SBCs)
  • Configure and troubleshoot PSTN SIP trunk/PRI/ISDN/Analog connectivity
  • Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
  • Troubleshoot integrated technology issues and maintain an accurate issues list.
  • Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes
  • Assist support technicians in troubleshooting client installation
  • Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that TechM supports.
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
  • Perform other duties as assigned
  • Knowledge /Experience on other OEM like Avaya, Nortel and Siemens would be added advantage
  • Excellent communications and documentation skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: IT Network - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   Cisco OEM telephony VOIP

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...