1. Understand inhouse developed traditional Windows 10 build creation & maintenance processes thoroughly.
2. Plan an Operating System deployment strategy using MECM/SCCM and Intune AutoPilot to implement both Imageless solution as well as hardware independent custom images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices.
3. Maintain and support existing legacy environment and solutions throughout the migration.
4. Implement solutions using MECM/SCCM and Intune to build and maintain virtual desktops in Azure with custom images.
5. Work with Microsoft Intune/Autopilot environment including device enrolment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security etc.
6. Manage endpoint profiles throughout the enterprise from design to deployment and steady state.
7. Enhance forward-looking standards and solutions using MECM/SCCM and Intune to simplify deployment of windows, security, and third-party updates in timely manner to all devices globally including on-prem, cloud-based as well as remote internet-based.
8. Migrate on-prem Microsoft Endpoint Configuration Manager infrastructure to Azure and handle in-place upgrades to latest Current Branch.
9. Provide health and performance insights as well as trend analysis using Azure monitoring, endpoint analytics etc.
10. Identify system problems and develop innovative solutions to improve processing efficiency and stability.
11. Troubleshoot L3 issues and provide resolutions.
12. Create supporting documentation for various audiences.