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Area Relationship Executive @ Bigbasket

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 Area Relationship Executive

Job Description

Bigbasket.com is looking for AREA RELATIONSHIP EXECUTIVE to join our dynamic team and embark on a rewarding career journey
  • Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
  • Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
  • Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
  • Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
  • Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits
  • Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
  • Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
  • Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
  • Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
  • Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Job Classification

Industry: Internet
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Executive
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Ahmedabad

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Keyskills:   risk management customer service upsell business development retail sales market research cross selling research sales client relationship management marketing operations customer satisfaction compliance client interaction selling product knowledge

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Bigbasket

Big Basket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. As of January 2023, the company operates in more tha...