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Hexaware Hiring_rpa Delivery Manager_immediate Joiners_night Shift @ Hexaware Technologies

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 Hexaware Hiring_rpa Delivery Manager_immediate Joiners_night Shift

Job Description

We are hiring for Immediate joiners for RPA Delivery Manager Role, please share your profile at So****j@he*****e.com


Location: Pune, Mumbai, Chennai (Hybrid)

Experience: 10 to 15+ years

Shift - Night Shift (US Shift)


Job Description -


- Must have RPA experience and leading Bot Support engagement

- Promote adherence to frameworks such as ITIL, Agile, or other relevant methodologies

- Oversee the delivery of services to clients, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

- Serve as the primary liaison between the organization and clients for service-related matters.

- Track and analyze service delivery performance against SLAs and KPIs.

- Prepare and present detailed reports to clients and internal stakeholders, highlighting service performance, achievements, and areas for improvement.

- Use data-driven insights to identify trends and recommend process

- RPA key platforms knowledge is essential i.e., UiPath, Power Automate and Automation Anywhere

- Strong understanding of service delivery frameworks such as ITIL, Agile, or similar methodologies.

- Proficiency in service management tools and platforms (e.g., ServiceNow, Jira, etc.).

- Ability to analyze data and generate actionable insights

- Certifications in ITIL, PMP, or similar frameworks are highly desirable


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Pune

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Keyskills:   ITIL Robotic Process Automation Delivery Management PMP Uipath RPA KPI Service Delivery Management SLA JIRA Rpa Automation Automation Anywhere Project Management Robotic Process Agile Power Automate Blue Prism

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...