A back office assistant performs tasks necessary for the administration of a business, typically under the supervision of a back office manager or, in small offices, directly under the professional or professionals who offer services. The work of this assistant depends largely on the type of business that he or she works for. In many back offices, an assistant may be responsible for completing basic or even advanced office administration and bookkeeping tasks. In medical or dental offices, assistants may perform basic lab work, prepare specimens for testing, or code medical records for insurance billing.
In situations where a back office performs administrative, IT, and accounting functions, each back office assistant may focus on assisting the department in performing these necessary tasks. For example, he or she may be responsible for maintaining spreadsheets on all or some of the businesses finances. The assistant would then report to his or her manager, who may be an accountant, comptroller, or head bookkeeper. Those who perform other, more general types of office tasks may report to an office manager.
Keyskills: service word desk front telephone clerical office support scheduling equipment customer appointments processing calls patient patients tasks administrative