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Project Manager - Night Shift @ Cigniti Technologies

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 Project Manager - Night Shift

Job Description

Work Schedule Requirements:

  • Working hours: Must be available and actively engaged from 6:30 PM IST to 4 AM IST to support the PST timezone.
  • Initial 4 weeks: Required to work from the office for a few hours daily to get familiar with Coforges and the clients ecosystem.
  • Post initial period: Must be physically present in office once or twice a week, depending on coordination needs and project requirements.

Key Responsibilities:

End-to-End Delivery Monitoring & ADO Compliance

  • Drive sprint-level and daily task tracking via Azure DevOps (ADO).
  • Ensure team adherence to agile ceremonies, backlog grooming, and sprint hygiene.
  • Track task progress, validate completion, and support on-time, high-quality delivery.
  • Maintain oversight on work log updates and timely hour tracking across all geographies.

Resource Management, Feedback & Performance

  • Conduct monthly 1:1 discussion with offshore and Nearshore team members to assess progress, identify blockers, and provide coaching.
  • Gather and share structured feedback from client and resources for continuous performance improvement.
  • Maintain an internal skills matrix and promote the deployment of top talent to critical areas.
  • Identify and address skill gaps; recommend interventions, mentoring, or reallocation where necessary.
  • Onboarding/Offboarding: Ensure seamless integration into Account and exits of resources through structured processes and documentation.
  • Recruitment Operations: Participate in daily recruitment scrum calls, track demand fulfillment, and closely follow-up with TA & RDG teams.

Invoicing & Timesheet Compliance

  • Track and approve timesheets across teams and vendors.
  • Maintain timesheet accuracy for client audits and monthly invoice processing.
  • Prepare and review monthly invoices in coordination with finance and delivery stakeholders.

Vendor & Performance Management

  • Monitor vendor deliverables and ensure adherence to contractual SLAs and delivery quality.
  • Lead weekly performance discussions, initiate improvement actions, and ensure compliance with reporting expectations.

AI Enablement & Learning Coordination

  • Partner with internal AI learning teams to track participation in AI/ML training paths.
  • Push enablement goals, monitor completion, and maintain visibility into workforce readiness initiatives.

Cross-Geo Team Collaboration

  • Coordinate delivery across LATAM and India teams, ensuring effective handoffs and clear accountability.
  • Serve as the communication channel between client stakeholders concerns/escalations and global delivery teams.

Daily Internal Cadence & Stakeholder Updates

  • Lead daily internal cadences with the offshore and nearshore teams to review progress, unblock issues, and align deliverables.
  • Participate in client sync-ups to share delivery health, risks, and accomplishments.
  • Provide proactive escalation and resolution management.

Reporting & Dashboarding

  • Create and maintain Excel-based dashboards to track KPIs, ADO metrics, compliance, resource performance, and training.
  • Deliver monthly status reports covering team performance, risk mitigation, client feedback, vendor status, and upskilling metrics.
  • Present delivery insights and strategic recommendations to internal and client leadership.

Required Qualifications:

  • 810 years of experience in Project Management, Delivery Oversight, or IT Operations.
  • Strong hands-on experience with Azure DevOps (ADO) and agile/scrum methodologies.
  • Advanced proficiency in Microsoft Excel (pivot tables, charts, dashboards, automation/macros).
  • Prior experience handling timesheet compliance, invoicing, and vendor delivery.
  • Strong interpersonal skills for coaching, feedback management, and team development.
  • Excellent written and verbal communication skills in English.
  • Willingness to work Pacific Standard Time (PST) hours from India.

Preferred Qualifications:

  • Experience supporting US clients in Banking or Financial Services.
  • Familiarity with AI/ML learning programs or enablement initiatives.
  • Exposure to managing both internal and vendor resources across geographies.
  • Spanish/Portuguese understanding is a plus, though not required.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Cigniti Technologies
Location(s): Hyderabad

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Keyskills:   Project Management Resource Management Azure Devops Delivery Management

 Fraud Alert to job seekers!

₹ 20-25 Lacs P.A

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Cigniti Technologies

Cigniti Technologies Limited About Cigniti Technologies: Cigniti Technologies Limited (BSE: 534758) (www.cigniti.com), Global Leaders in Independent Software Testing Services, headquartered at Hyderabad, India. With a team of over 1800 people, Cigniti is spread across US, UK, India, South Africa...