Customer Executive Officer, Customer Service , @ Inspiration Manpower

Job Description

We have an excellent opening for Banking, Financial, IT Help desk,Telcom Process our major International BPO Clients for the location of Bangalore.

• IT/ITES operations associate
• Technical support/ non-technical  
• 0 to 6+ years of experience in troubleshooting, (Any tech support or customer Support) service desk support, Financial Services, Banking process
• Excellent communication.
• Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
• Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
• Predominantly Voice Interaction support and also through email, chat & remote support.
• Communication skill.
• Effective relationship with the client.

• Note: Candidates should be flexible working in Shifts all the rounds are conducted on the same day.

       Contact person: Nihal -hidden_mobile

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: Customer Service (International)Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Customer Executive Officer, Customer Service ,

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Keyskills:   customer relationship customer service operations b2c b2c marketing customer care customer support customer service call center operations international sales b2b sales