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General Manager - US Payroll @ Hexaware Technologies

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 General Manager - US Payroll

Job Description

The General Manager position requires a highly experienced professional in operations management with hire to retire HRO function. The role focuses on account management, revenue generation, SLA maintenance, quality assurance, strategic planning, and crisis management. The ideal candidate will be managing large teams and a proven track record in voice programs, specifically in HR processes. This role demands exceptional leadership, strategic decision-making, and effective time management skills to drive operational excellence and achieve business objectives.


Role & responsibilities

  • Account Management
  • Revenue Generation
  • SLA Maintenance
  • Quality Assurance
  • Strategic Planning
  • Crisis Management
  • Leading Teams
  • HR Processes
  • Time and Attendance
  • Payroll Administration
  • Leave of Absence Administration
  • Benefits Administration
  • Time Management Skills
  • Team Size Management

Preferred candidate profile

  • Any Bachelors Degree
  • 15 to 20 years of relevant experience in HRO preferably in US Payroll, US Benefits, Time &
    Absence with minimum 3 years in hire to retire HR processes at a Senior Manager level
  • Experience with PEO (Professional Employer Organization)
  • Experience in managing a team size of 200+ with a direct span of 4-5
  • Experience with tools/software like SAP, Peoplesoft, Workday
  • Time management skills
  • Excellent written and verbal communication

Job Classification

Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Operations - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

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Keyskills:   Hire To Retire US Payroll Benefits Administration Time And Absence HRO Contact Center Operations Us Benefits

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...