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Openings For Team Lead_International Voice_Chennai @ Hexaware Technologies

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 Openings For Team Lead_International Voice_Chennai

Job Description

  • Should have minimum 4+ years of experience in BPO.
  • International Voice experience is mandate.
  • Should have been designated as a Team Lead for at least 2 years on papers.
  • Should be able to calculate Attrition, Shrinkage, AHT.
  • Should be aware of NPS, Repeat & Churn.
  • Should be aware of Occupancy and Utilization formulas.
  • Candidate should be good in communication.

Interested candidates can reach out to

So***v@he*****e.com, 8056741***

Pa**********1@he*****e.com / 7305044***


Regards,

TAG

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

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Keyskills:   Utilization Occupancy Shrinkage Aht International Voice Process CSAT Attrition

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...