Walk-in | Client Engagement | 5 days working
- Info Edge
- 0 - 3 years
- Noida, Gurugram
- 17 hours ago
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Job Description
Dear Candidate,
Infoedge is conducting a walk-in drive for one of its business unit i.e iimjobs.com for Client Engagement role.
Date - 4th June' 25 (Wednesday)
Time - 10 AM to 3 PM
Address - C-10, Sector - 1, Noida (near Sector - 15 metro station)
About BU: iimjobs
iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply.
Why Join Us?
This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.
To learn more about Info Edge visit http://www.infoedge.in/
Customer Success at iimjobs.com
A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team.
Eligibility Criteria:
Experience - 0-3 years
Location: Sector - 132, Noida (3 days from office, 2 days WFH)
Key Responsibilities:
1. Increase the Customer Life Cycle Value
2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI
4. Act as an interface between the company and the client
Additional Qualifications :
1. Self starter, an ability to work in a fast growing, challenging start-up work space
2. Outgoing and garrulous as it is a client facing role.
3. Strong analytical skills to derive data driven insights for better decision making
4. Outstanding teamwork, organisational and interpersonal skills, with tremendous attention to detail
5. Candidates who can join immediately will be given a preference
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Walk-ins
Contact Details:
Company: Info EdgeLocation(s): Noida, Gurugram
Keyskills: client servicing client success client engagement Client Onboarding Client Relation Client Interaction Customer Engagement Client Management Client Support Customer Relationship Client Retention Account Management client relationship Client Handling
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