CTS Central_Sr. Sales Engineer @ Florican Enterprises

Job Description

Business Development To be responsible for execution of regional strategy pertaining to CTS Generate orders from customers for service products Support to sales as well as operations Follow-up with customers to acquire orders Follow-up and meeting with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, In order to achieve business level in line with installed machine population base. Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of spare parts, Ad hoc, fixed price, element business, standard service plans to customers and all potential customers. . Experience of territory handling and good collaboration among the team. Close monitoring through C4C (Direct Sales & Indirect Sales) and DREAMS (Indirect Sales) Customer Relationship Collect customer feedback on service (direct & indirect) Analyse escalated customer-related problems and work with service to resolve them Analyse factors causing dissatisfaction among customers Review measures and take corrective action in coordination with Zonal Manager/ reporting manager. Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction Maintain regular contact with all customers Liaise with colleagues handling field Aftermarket sales to co-ordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained. Receivables Receive data on collections and customer statement of accounts Follow-up with customers on outstanding/ invoices on service products Ensure follow-up with dealers for collections IN ORDER TO maintain cash flow in the company and minimize outstanding. Ensure to follow the instructed payment terms and pre-approvals for all other commercial term & conditions. Ensure timely collection payments from customers to control receivables. Air Audits, Optimization, Airnet And All Other Focus Products Energy Audit - Track market opportunities, Educate customers on audit benefits Study customer/sales-related queries on audit requirements, Use of Air scan Promotion of Air optimizing products IN ORDER TO reduce energy consumption and generate revenue Airnet & SS piping sell with the help of direct and indirect sources More focus on 1:1 and contract ratio Techno commercial acumen and understanding of Aftermarket business Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision, Mission and core values Talent framework competencies Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture If in future job profile change from direct to indirect (Dealer Management): Monitor dealer target achievements Analyse dealer strength Examine dealer inventory Review purchase order raised by dealers Track spare parts sales on monthly basis, IN ORDER TO enhance dealer effectiveness and improve customer satisfaction Dealer Sales Operations Monitoring (Indirect Sales) Dealer develop and competency of sales/service team Personality requirement Good Interpersonal skills Effective Presentation and Communication Skills Skill in solution selling and developing difficult and new markets Hard working person with good perseverance Structured and organized person Capability to build good relations with customers and team member Skills And Experience Experience Requirements Minimum 3 - 5 years experience of operations or CTS Sales in Atlas Copco or suitable candidate for this position. Knowledge : Techno commercial acumen and understanding of Aftermarket business Selling skills, Interpersonal skills, Negotiation skills, Technical skills, Commercial acumen, Team skills, Report writing skills, IT skills Are we a good fit Educational Requirement : Diploma / Degree Engineer with good Sales/ Service acumen We add value wherever we do business The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Learn more at www.atlascopcogroup.com

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Tour / Travel Management
Functional Area: Not Applicable
Role/Responsibilies: CTS Central_Sr. Sales Engineer

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Keyskills:   Business Development Sales Operations Customer Relationship Receivables Optimization Compliance Dealer Management Interpersonal skills Presentation skills Communication Skills Solution selling Negotiation skills Technical skills Team skills IT skills Air Audits Airnet Focus Products Commercial acumen Report writing skills