customer service representative @ Uniprofin Solutions

Job Description

Job - Accounting & Customer Service Representative (Chat & Calls)

Location - In-Office
Education - Any graduation
Experience - Freshers
Salary - Based on Experience and Skill
Timings - Night shift(9pm to 6am)

Skills - Fluent English, MS Excel

Day-to-day responsibilities include:

 

Engages with the support team, which handles onboarding, to stay focused on recruiting and building the candidate pipeline.
Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies

Required candidate skills:

Oral and written communication skills.
Time-management skills.
Ability to interact and communicate.
Should be result and target oriented.
Closing skills and the ability to build lasting relationships

Benefits:

Attractive Incentives

Job Type: Full-time

Salary: 13,000.00 - 15,000.00 per month

Contact us @ hidden_email/+91 hidden_mobile

 

Employement Category:

Employement Type: Full time
Industry: Financial Services
Role Category: Customer Service (International)Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: customer service representative

+ View Contact

Keyskills:   customer service bcom customer support customer care communication skills voice process bsc voice support mba