Customer Support Manager @ National Seeds

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Keeping records of customer interactions, transactions, comments, and complaints. Providing feedback on the efficiency of the customer service process. kindly send your update cv/resume to this email id ( hidden_email ) for more details regarding the job.

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Keyskills:   customer service operations customer development relationship management customer support customer relationship call quality contact center operations customer service executive support