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International Voice Process Executive @ Sutherland

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 International Voice Process Executive

Job Description

Experience - 0- 2 years

Shift- US Shift

Mode- WFO


  • Handle customer queries and complaints via inbound or outbound calls.
  • Provide timely and effective resolution to customer issues while ensuring customer satisfaction.
  • Maintain a high level of professionalism during interactions with global customers.
  • Document all customer interactions and maintain accurate records.
  • Adhere to company policies, procedures, and quality standards.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Chennai

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Keyskills:   Excellent Communucation International voice International Calling

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...