Manager / Assistant Manager
- Veetechnologies
- 6 - 11 years
- Salem
- 2 years ago
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Job Description
- Excellent Domain Knowledge
- Good Oral Written Communication skills
- Good Team Handling Skills
- Excellent Analytical skills
- Should be good at Muti-Tasking
Roles responsibilities:
- Ensure the TAT and Quality of projects handled
- Ensure quality of Deliverables
- Ensure proper execution of projects
- Ensure all updates from clients are recorded
- Set Targets for team leads and processors.
- Maintain records for overall performance and progress of the shift.
- Maintain process documents and ensure regular updates.
- Ensure all updates from clients are recorded.
- Conduct daily team briefs and update the team on every shift.
- Ensure the team meets the daily targets and extend the shift if the targets are not met.
- Train employees and ensure the service levels
- Identify training needs and recommend external training
- Provide Refresher/ process training at regular intervals
- Evaluate the effectiveness of training and recommended retraining
Job Classification
Industry: Management ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Assistant ManagerEmployement Type: FreshersContact Details:
Company: VeetechnologiesLocation(s): Salem+ View Contact
Keyskills: Analytical skills Training Assistant Manager Accounts Medical billing Process training Project handling
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Vee at Glance - Vee Technologies USA is a global services company dedicated to helping organizations of all sizes to improve their business outcomes. Our diverse portfolio is designed to help organizations increase flexibility and improve performance while simultaneously reduce operating ...
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