Executive - Soft Service Operations
- Incuspaze Solutions
- 2 - 7 years
- Indore
- 1 month ago
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Job Description
Role & responsibilities
- A Operations manager is responsible to maintain healthy relations with the building management team and with coordination to resolve if any issues.
- Regular property inspections and concerns to pass on to operations.
- Following the budget is given by management.
- Making sure of minimum energy consumption on a daily basis.
- He/she must be able to build a good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers.
- Handle customer requests promptly
- It is the duty of the Operations Manager to keep a record on people who have come to the office. Maintain records of their queries /feedback.
- Maintain adequate stocks of office supplies.
- He/She is entirely responsible for up keeping the allotted floor or site. On a daily basis, she/he should take regular rounds in the property and if any concern should report to the responsible department.
- Keep up the workflow of the internal client working area.
- Attend regular meeting coordinated by the Business Centre. Self-Supervisor to discuss the situation for improvement.
- Ensure appearance, hygiene, courtesy, and telephone manners are in good order.
- Organizing events and management.
- Customer relations He/She is often responsible for customer support answering questions however they come in (phone, e-mail, and direct) and managing any online feedback forums such as Get Satisfaction pages.
- Communications/marketing strategy He/She is responsible for creating strategic marketing/communications plans to provide direction for the companys public-facing communications. Updating ongoing events.
- Business development He/She can also be responsible for business development and sales.
Preferred candidate profile
- Hotel Management degree preferred
- Strong verbal and written communications
- Exceptional public speaking skills
- Exceptional organizational and multitasking skills
- Passion and understanding for entrepreneurial communities
- Mindset open to new and innovative solutions
Job Classification
Industry: Real Estate (Co-working)Functional Area / Department: Administration & Facilities
Role Category: Facility Management
Role: Facility Management - Other
Employement Type: Full time
Contact Details:
Company: Incuspaze SolutionsLocation(s): Indore
Keyskills: Hotel Management Soft Service Guest House Management Housekeeping Hospitality Administration Management HK Facility Administration Housekeeping Management Cafeteria Management Soft Services Property Management Facility Services Facility Management
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Incuspaze Solutions
Incuspaze is coworking cum incubation center for startups. We aim to build a bridge between the 'co - workers', fostering collaborations and knowledge - sharing. We are a startup - friendly platform providing a plug and play co - working space. Entrepreneurs, startups and early stage businesses can...
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