Senior Product Manager (bss/oss/tools)
- Innominds Software
- 12 - 17 years
- Bengaluru
- 7 months ago
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Job Description
Senior Product Manager (BSS/OSS/Tools)
Full Time
Email Address: Password: Senior Product Manager (BSS/OSS/Tools)
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- Bengaluru (Hybrid)
- Post Date : May 14, 2025
- Own the OSS/BSS and Tools Product Roadmap: Define, prioritize, and execute a comprehensive product roadmap for OSS/BSS systems, service provisioning, and internal operational tools. This includes enhancing existing platforms and developing new solutions to support our expanding global customer base and operations. Actively participate as a stakeholder in the build vs buy decision making for needed tools. Contribute to RFPs as needed.
- Drive Operational Efficiency: Identify and address bottlenecks in our operational workflows through the development and implementation of innovative tools and process improvements.
- Engage with Stakeholders: Collaborate closely with internal operations, engineering, sales, support, and partner teams to gather requirements and ensure alignment on product priorities.
- Translate Needs into Technical Requirements: Translate complex business requirements into clear and concise technical specifications for engineering teams.
- Engage with Diverse Customers: Actively engage with customers across various segments (MNVOs, MNOs, OEMs) to understand their needs, pain points, and use cases. Translate these insights into actionable product requirements.
- Define and Commercialize Operational Capabilities: Work with technology teams to define, develop, and launch new operational capabilities that streamline service provisioning, billing, monitoring, and support.
- Analyze Performance and Drive Improvements: Define and track key performance indicators (KPIs) for OSS/BSS and operational tools. Use data-driven insights to identify areas for improvement and drive continuous optimization.
- Ensure System Reliability and Scalability: Ensure that our OSS/BSS systems are robust, scalable, and capable of supporting a growing customer base and service offerings.
- Champion the Customer: Be a strong advocate for the customer, ensuring their needs are considered throughout the product development process.
- 12+ years of product management experience, with hands-on experience with OSS/BSS systems (including billing and service provisioning) and operational tools, within the telecom industry.
- Proven ability to define and execute product roadmaps, from ideation to launch.
- Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineers.
- Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences.
- Experience working with diverse customer partner segments (MNVOs, MNOs, OEMs) is highly desirable.
- Data-driven decision-making mindset, with the ability to analyze data and draw actionable insights.
- Ability to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing priorities.
- Experience with agile development methodologies.
- Bachelor s degree in a technical field (e.g., Computer Science, Engineering) or equivalent experience.
- Familiarity with ITIL, TM Forum frameworks (eTOM, SID, TAM) is preferred.
BE/B.Tech/ME/M.Tech/MCA
Interview Rounds 3 Technical rounds
Experience Level 12+ Years
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Practice Manager / HeadEmployement Type: Full timeContact Details:
Company: Innominds SoftwareLocation(s): Bengaluru+ View Contact
Keyskills: Product management Computer science Telecom TAM eTOM Bss PDF Billing Monitoring SID
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