SFDC Business Analyst
- Innominds Software
- 4 - 9 years
- Hyderabad
- 1 month ago
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Job Description
No. of Positions:
3
Hyderabad / Bangalore
Responsibilities: - Serving as an advocate for the business and end user community, ensuring that their needs are communicated and translated into effective solutions and managing expectations successfully
- Facilitating business team members in the identification of opportunities and development of requirements
- Providing functional support for the Salesforce user community
- Seeking and communicating ways to improve usability and end user satisfaction
- Collaborating with the Business Relationship Manager to ensure alignment of objectives, priorities and technology roadmaps
- Participating in key functional phases of the project lifecycle, including requirements, planning and analysis, system testing, UAT and support
- Provide timely status updates and identify as well as communicate risks in a timely manner
- Respond to and track user issues
- Minimum of 4 years in the CRM domain
- Minimum 2 years working with Salesforce as a Business Analyst
- Excellent analytical and troubleshooting skills
- Excellent English communication skills, including written, verbal, facilitation and presentation skills
- Demonstrated ability to work and communicate effectively with peers and management, including interacting with a globally dispersed team
- Understanding of web usability and user-centered design
- Thorough knowledge of web application design and proficiency in HTML
- Capacity to control and manage own priorities and schedule and multitask effectively
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time
Contact Details:
Company: Innominds SoftwareLocation(s): Hyderabad
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Keyskills: System testing Application design PDF Business Analyst SFDC Analytical HTML Troubleshooting CRM Salesforce
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