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Lead - Software Development @ Sutherland Global

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 Lead - Software Development

Job Description

Sutherland is seeking an attentive and analytical person to join us as a .Net Developer to be responsible for overseeing the quality of calls and customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities :
  • Keep management updated: Should update the management on the status.
  • Analytical skills: Good analytical skills and able to think End to End solution for the requirements provided.
  • Development activities: Responsible for design, coding, Testing and deployment (if required) of the complete application for the requirements provided.
  • Define Sutherland s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs.
  • Strengthen relationships: Should work as a team and be able to communicate effectively with customer and team members.
  • Take the lead: Able to debug the production issue quickly and provide the root cause analysis with resolution for the issue.
To succeed in this position, you must :
Software developer with 5 - 7 years of experience in .NET technologies.
Primary responsibilities
  • Hands-on experience with .NET

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Full Stack Developer
Employement Type: Full time

Contact Details:

Company: Sutherland Global
Location(s): Hyderabad

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Keyskills:   Analytical skills Root cause analysis jQuery Coding Javascript Healthcare Customer service delivery MVC Service quality SQL

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