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International Voice Process Executive- Kochi @ Sutherland

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 International Voice Process Executive- Kochi

Job Description

Roles and Responsibilities

  • Handle international customer calls, emails, and chats to provide excellent customer service.
  • Resolve customer queries and concerns in a timely and professional manner.
  • Collaborate with team members to achieve sales targets and improve process efficiency.
  • Stay updated on product knowledge and company policies to handle complex issues effectively.

Desired Candidate Profile

  • 0-4 years of experience in an International BPO environment or similar industry.

  • Fresher can also apply
  • Excellent interpersonal skills for effective communication with customers from diverse backgrounds.
  • Strong verbal communication skills for clear articulation over phone/video calls.
  • Ability to work flexible shifts including rotational shifts (24x7) as per business requirements.

Interested folks can also reach out us through given mail id or mobile number

Contact: 8848540*** Whatsapp

Mail Id: jo********h@su*************l.com
Call Between 12PM to 6Pm
.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Kochi

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Keyskills:   Interpersonal Skills Voice Process Verbal Communication International BPO

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...