AI & Automation Engineer
- Astreya
- 2 - 7 years
- India
- 2 months ago
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Job Description
Role & responsibilities
- Assessing the customer infrastructure / apps / business process to identify the gaps and prepare process improvement plans and automation solutions
- Design, develop, and implement automation solutions for IT / Biz processes
- Develop and maintain reusable repository of automation scripts and workflows using scripting languages (e.g., Python, PowerShell or RPA ) and automation platforms (e.g., ServiceNow, MS System Center, Opentext Automation Center, Ansible, Terraform,).
- Integrate AI, Gen AI & ML capabilities into automation workflows to enable intelligent automation, predictive analytics, self-healing systems, AI Agents & Copilots
- Develop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT environments.
- Work with large datasets of IT operational data, performing data cleaning, feature engineering, and data analysis to improve model accuracy and performance.
- Collaborate with IT operations teams to identify automation opportunities and prioritize projects based on business impact.
- Contribute to the development of internal automation tools and frameworks.
- Contribute to AI/Gen AI Microapps development in external OEM Marketplace (ServiceNOW,GCP,Azure,AWS)
- Deliver continuous service improvements by proactively identify opportunities for improvements to the implemented processes
- Proficient in developing AI/Gen AI point solutions to meet the business needs
- Troubleshoot and resolve issues related to automation systems and AI models.
- Document automation processes, code, and models clearly and concisely.
- Evaluate variety of open source & OEM technologies and tools for the best solution
- Provide subject matter expertise on process and its implementation on the platform
- Actively contributes to the results of a team and works towards achieving team goals and objectives
- Undertake designated skill/knowledge development of the organization including training of next level team members
Preferred candidate profile
- 3 to 8 years of experience in IT services with at least 3 years of experience in
- IT Service Automation Orchestration, Scripting, & Process Assessment
- AI Engineering Develop and Deploy cutting edge AI/GenAI & ML solutions to address complex business challenges
- Expertise on integrating various tools
- Should be proficient in at least two scripting languages such as PowerShell, Python, Shell Script
- Should have working knowledge in at least two orchestrators such as ServiceNow, MS System Center Orchestrator, Opentext Automation Center, BMC Truesight Orchestrator, Ansible, Uipath or AA
- Experience with AI/ML services of cloud computing platforms like GCP, Azure, AWS
- Experience with AIOps platforms and solutions. (ServiceNow , Opentext , Moogsoft AIOPS, Bigpanda)
- Experience with AI/ML libraries and frameworks
- Experience with Data Analysis & Visualization tools
- A strong understanding of ITIL process on one of more service lifecycle or service capability modules
- Should have working knowledge on IT domain technologies such as Compute, Network, Database, Backup Storage, Cloud & Applications.
- Knowledge in one or more System administrative activities like monitoring, service requests, incident management, change management, & maintenance
- Excellent communication skills with an ability to explain concepts and solutions clearly and concisely
- Should have experience in Training / Grooming people
- Excellent analytical and problem-solving skills
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Production, Manufacturing & Engineering
Role Category: Engineering
Role: Engineering - Other
Employement Type: Full time
Contact Details:
Company: AstreyaLocation(s): India
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Keyskills: Ai Algorithms Aiml Automation Engineering
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