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Phone Banking Officer - Credit card (Bengali) @ IGT Solutions

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 Phone Banking Officer - Credit card (Bengali)

Job Description

**Banking - Customer Service Representative**


Job Summary: -


We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.


We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.


**Looking for Bengali Language specifically**


Who we are looking for?


  • Only graduates can apply (No B.tech)
  • Preferably customer service experience
  • Good Spoken Hindi & English
  • Computer Skills ability/experience using computer applications
  • Typing Speed - 30 WPM
  • Call Handling Etiquette

What you would be doing?


  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.

What you will be signing up for?


  • Promising career progression
  • Best in industry compensation
  • Transport facility
  • Comprehensive training and development throughout your tenure
  • World class work culture, you would not want to miss!

Contact Person - Divya - 9910907***


Address - Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016

Job Classification

Industry: BPM / BPO
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Phone Banking Officer
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   Upselling Domestic Voice Process Credit Card Sales Inbound Process Customer Service

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