Employee Referral Program @ Sutherland Global

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Employee Referral Program

Sutherland Global
0 - 1 years
Chennai
2 years ago
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Job Description

Responsible for handling calls/chat and providing required support.
Identify and relate with various customer needs and scenarios,
Conduct issue identification and problem-solving meeting customer needs and satisfaction,
Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner,
Remain updated in client and internal processes, technology applications, utilities, and products,
Utilize various internal and client-based tools and applications for customer management and servicing.
Adhere to company policies and procedures.

At least 3 to 12 months Customer Service Experience
Good understanding of phone/email/chat etiquette.
Ability to establish call control/multi-task chat queries.
Effective time management and should have strong fo

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time

Contact Details:

Company: Sutherland Global
Location(s): Chennai

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Keyskills: Customer management Time management Manager Technology Customer service Servicing

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Employee Referral Program @ Sutherland Global

Home > Non Voice