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Hiring For International Non-Voice process @ Sutherland

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 Hiring For International Non-Voice process

Job Description

Urgent hiring for International Non-Voice Support

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

Roles and Responsibilities
International chat and email support.
Quick and attentive speaking with the clients.
Convincing skills/International Tele marketing skills.
Leads generation towards Sponsors and Exhibitors.
Lead conversation and successful closing.

Required Skills
Candidate should be excellent in communication skills
Should have good verbal communication skills
Looking for typing speed of 35WPM 90% Accuracy
Good to have customer handling skills
Should have good knowledge of customer support
Graduates & Undergraduates can also apply
Should be flexible to work from office and night shifts

Perks and Benefits
1. You'll develop your emotional intelligence. ...
2. You'll learn your product or service, inside and out. ...
3. You'll build transferable Skills. ...
4. You can educate customers without selling. ...
5. You can develop a side project. ...
6. You'll learn how to effectively solve problems.

Interested folks can also reach out us through given mail id

Mail Id: at******a@su*************l.com
Call Between 12PM to 6Pm
Good English communication is Must...

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Kochi

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Keyskills:   Non Voice Email Support Semi Voice Chat Support

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...