Hiring For International Non Voice Process - Email Process
- Sutherland
- 0 - 1 years
- Mumbai
- 7 months ago
- Email to a friend
- Report this job
Job Description
Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland
Date: 29th May - 6th Jun
Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland!
Location: Airoli, Navi Mumbai
Position: Customer Support Executive - Non Voice
Job Description:
Sutherland is looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives!
If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us.
Key Responsibilities:
- Assist customers via Email, Chat, or Backoffice channels, providing exceptional service and solving issues.
- Respond to customer inquiries in a timely, accurate, and professional manner.
- Maintain high customer satisfaction by delivering outstanding service.
- Handle customer queries, provide information, and ensure positive interactions.
- Work as part of a team to meet company goals and targets.
Skills and Qualifications:
- Passion for customer service and problem-solving.
- Excellent communication skills (both verbal and written).
- Ability to work in a fast-paced environment.
- Comfortable with rotational shifts, including night shifts.
- Freshers (HSC or Graduates) or candidates with up to 6 months of experience in customer support.
- Must be based in Mumbai and able to commute to the office.
Perks and Benefits:
- Salary: 18,000 - 22,000 per month
- Travel Allowance: 3,500
- Performance Incentives: 2,750
- Other Benefits: Overtime pay, incentives, and more!
Working Hours:
- 5 days working with 2 rotational offs.
- Candidate should be Flexible rotational shifts including night shifts
Why Sutherland?
- Career growth opportunities and skill development.
- Fun, dynamic work environment.
- Incentives and rewards based on performance.
How to Apply:
- Walk-in Interview:
Date: 29th May - 6th Jun Meet HR-Vijeta - 7028312***
- Location:
5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708.
Travel Boundaries:
- Open to candidates residing in the following areas:
Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel).
Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations.
If you're ready to jumpstart your career in customer support and be part of a leading global team, Sutherland is the place for you. Don't miss out apply now and take the first step toward an exciting career with us!
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: US Process Customer Service Good English Communication Fluent English Excellent Communication In English Blended Process Email Support International Process International BPO
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