Team Leader @ Subhadra Jobs

Job Description

: 1. An expert in client servicing and understanding the client requirements, suggesting and sharing the requirements with internal departments. 2. Ensure a high level of customer satisfaction. 3. Conduct regular follow-ups with the client. 4. Maintain quality standards as per the guidelines given. 5. Manage and monitor the team to ensure productivity as per the SLA. 6. Conduct feedback sessions and coach the consultant as required. 7. Ensure that all updates are sent to the client on time and that escalations are Minimal. 8. Conduct CTM along with other experts. Skills & Qualification Required: 1. Must have good sourcing skills in recruiting mid-level and senior-level profiles. Lateral hiring. 2. Should have good research skills. 3. Should be well. versed with the Boolean search on Google. 4. Should have worked on LinkedIn search. 5. Should be able to comprehend and communicate well with the client about the issues and queries. 6. Should have industry knowledge both IT and NOT IT preferably International experience Eg:(IT, Healthcare, Engineering, Hospitality, Human Resource, Etc.) 7. Team Management is a must. 8. Excellent communication skills are a must. 9. Good at MS office and hands on experience in Excel reporting. 10. Experience on various job portals and job boards like Monster, Dice, Indeed, and Glass door. Experience: Minimum 3+ Years Place of work: Jubilee Hills Hyderabad / ANR Banjara Hills / Hitech City. Work Timings: 10:00 AM to 6:30 PM Experience 3 - 7 Years Salary 2 Lac 25 Thousand To 3 Lac 50 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification Other Bachelor Degree Key Skills Sales team management Team Handling Team Leading About Company Contact Person SUNIL KUMAR Address JYOTI PLACEMENTS SERVICE,328 BASANTPUR, BASANTPUR, SIWAN BIHAR NEAR BY SBI BANK OF INDIA Mobile hidden_mobile Email ID hidden_email

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Team Leader

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Keyskills:   client servicing customer service recruiting sourcing research Boolean search communication skills MS Office team handling team leading LinkedIn search Excel reporting portals boards sales team management