Tele Caller
- Matrimony com
- 1 - 5 years
- Bhubaneswar
- 7 months ago
- Email to a friend
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Job Description
Perks and Benefits:
On time salary every month of 30th
Attendance incentive & sales incentive.
PF, ESIC & mediclaim facilities.
Every year salary increment & promotion.
Leaves benefits.
Learning & development continuous training facilities.
Role Overview:
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill and Competencies required:
Functional
Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word
Behavioral
Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn
Job Type: Full-time
Salary: 11,000.00 - 14,000.00 per month
Female & Male can apply.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Business Development Executive (BDE)Employement Type: Full timeContact Details:
Company: Matrimony comLocation(s): Bhubaneswar
Keyskills: Credit Card Sales Phone Banking Bpo Sales Insurance Sales Inside Sales sales
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Matrimony com
Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...
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