Computer Hardware & Networking Engineer @ Vertax Visa

Job Description

Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Job Type: Full-time Salary: 8,086.00 - 44,138.71 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Ability to Commute: Bangalore, Karnataka (Required) Ability to Relocate: Bangalore, Karnataka: Relocate before starting work (Required) Work Location: In. person

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Hardware / Telecom Equipment Design
Functional Area: Not Applicable
Role/Responsibilies: Computer Hardware & Networking Engineer

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Keyskills:   hardware software networking troubleshooting technical documentation manuals installing applications computer peripherals diagnose problems customizing desktop applications