Shortlisted - Technical Support Role For Tesco!! Day /uk Shift @ Catalys

Job Description

HI Warm Greetings,

We Are Hiring!

You can call /whatsapp and book your interview slots

Ananya

8884496***

an************4@gm**l.com

We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates. If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities:

• Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.)
• Resolve issues related to software installation, system configuration, and performance
• Deliver excellent customer service by communicating effectively and addressing client concerns professionally
• Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
• Log and document all technical issues in ticketing systems and escalate complex issues when necessary
• Provide step-by-step instructions to customers to resolve technical problems
• Ensure a high level of customer satisfaction through timely issue resolution

Skills & Qualifications:

• Graduate in any discipline (freshers are welcome)
• Strong knowledge of technical role
• Excellent oral and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and troubleshooting abilities
• Willingness to work in shifts

Why Join Us?

• Competitive salary package
• Growth opportunities within the company
• Training and development programs
• A supportive and collaborative work environment

Technical Support - Store Desk Help(Voice Process Role)

Eligibility: Graduates with strong communication in English
Shift: Day Shift only
Working Days: 5 days a week
CTC: Up to 5 LPA
Experience: Freshers or candidates with customer support experience preferred

Key Responsibilities:

• Handle customer queries and provide effective solutions
  
• Communicate clearly and professionally in both English
  
• Maintain accurate records of customer interactions
  
• Collaborate with team members to improve customer service
  

Regards,

Ananya

8884496***

an************4@gm**l.com

Rivera Manpower Services

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   technical support Microsoft Windows technical Voice support voice process freshers dayshift desktop support laptop support Technical Voice Process IT Support UK shift