Production Support Engineer II - Cloud & Middleware @ Fico

• Manage the operations and stability of the environments in accordance with established procedures and best practices,
• Help identify continuous process and procedural improvements.
• Drive incidents to resolution during scheduled upgrade activities and tasks.
• Assist management with assigned projects.
• Assist in incident and investigation resolution.

What Were Seeking

• Ambitious and self-driven individual with proven experience working platform, SaaS, and component solutions.
• Entry level knowledge of RedHat Enterprise Linux (RHEL).
• 4+ years of experience with web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM), and Outsystems is a plus.
• Working knowledge of relational database systems MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
• Working knowledge of LDAP design, implementation, and networking.
• Exposure to administering multi-platform operating system environments (Windows and LINUX).
• Familiarity with ITIL standards and technologies (ServiceNow).
• Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.