Assistant Hotel Manager @ Kp Tutorial

Job Description

Assistant hotel managers are in charge of overseeing all the events, activities and operations in a hotel. They make all the necessary decisions needed in their assigned division and ensure all hotel rules and policies are implemented. Assistant hotel managers monitor the tasks of personnel and workers, set goals and plans to promote and improve the service of their department; and are tasked to give schedules and assignment to each worker. They handle clients complaints and compliments about their department; and make sure that events are well organized. Sometimes, assistant hotel managers also welcome guests and customers as they enter the hotel. They assist the hotel manager in ensuring the security of their guests and the entire hotel or hotel department.

An assistant hotel manager must be very organized, systematic, patient, motivated, confident and a hard worker. He/she must possess excellent written and oral communication skills, strong leadership skills, analytical and problem solving skills, good customer service skills and multi-tasking skills. The assistant hotel manager should work well under pressure, even with minimal supervision. He/she should also be able to work independently or as part of a large team.

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Keyskills:   communication customer service interpersonal skills time management organization leadership problem solving decision making