Customer Service Representative @ Witbloom Training

Job Description

Job Opportunity: Customer service representative Are you a dynamic and results-oriented professional with a background in BPO or calling, possessing a minimum of 1.5 years of hands-on experience We are seeking a highly motivated and customer-focused individual to join our team as a customer service representative. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, this opportunity is for you! Position: Customer service representative Experience: Minimum 1.5 years in BPO or calling Qualifications: Bachelors degree required Languages: Proficiency in multiple languages required Key Responsibilities: Customer Communication: Engage with customers via phone calls, providing excellent service and addressing inquiries. Lead Conversion: Effectively convert both prospect and not-interested leads into successful service utilizations. Stakeholder Interaction: Communicate with partners, vendors, and service providers to ensure. seamless collaboration and resolve queries. Query Resolution: Handle on-call queries promptly and efficiently, ensuring customer satisfaction. General Call Centre Duties: Perform various tasks related to call centre operations and contribute to the overall success of the team. Qualifications: Bachelors degree in any discipline. Minimum 1.5 years of experience in BPO or calling roles. Proficiency in multiple languages to cater to diverse customer needs. Strong communication and interpersonal skills. Ability to adapt to a dynamic work environment and meet performance targets. What We Offer: Competitive salary and performance-based incentives. Opportunities for career growth and advancement. A collaborative and inclusive work environment. Ongoing training and development programs. How to Apply: If you are excited about this opportunity and meet the qualifications, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and language proficiency to hidden_email Join our team and be a part of a dynamic organization that values talent, innovation, and exceptional customer service. We look forward to welcoming you to our team of dedicated professionals! Total Health Solutions is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. #CallCentre #JobOpportunity #CustomerService #CareerOpportunity #HiringNow

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   BPO calling customer service communication query resolution languages interpersonal skills adaptability lead conversion stakeholder interaction call centre operations strong communication