TSC Expert
- Orange Business
- 5 - 8 years
- Noida, Gurugram
- 7 months ago
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Job Description
To provide next level technical support to Skill centers keeping in view functional KPIsTo identify SDN Backbone network issues for Customer Services and co-ordinate with SDN TEC for resolutionTo identify service issue(Firewall,Loadbalancer) for customer and co-ordinate with VNF OPS for resolutionTo contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDN Customer services in Orange Business ServicesTo generate Technical Incident Reports for major network incidents and problemsTo lead technical domain skills development projects and ensure that right level of technical skills are available on a particular technical domain
5 to 8 years of work experience in Telecom domain
minimum 4-7 years of hands on experience in Layer-3 configurations desirable
Global Delivery & Operations
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Team Lead / Network ManagerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram+ View Contact
Keyskills: Telecom Project development Networking Customer satisfaction Focus Technical Lead delivery operations Technical support Firewall
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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