Role & responsibilities
We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners.
Key Responsibilities:
Keyskills: Unified Communications VOIP IP Telephony Voice Gateways PBX Cisco VOIP SIP