Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Reception Executive @ OYO

Home > Front Office & Guest Services

 Reception Executive

Job Description

Role & responsibilities

  • Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests
  • Identify gaps and conduct necessary staff training regularly
  • Ensure adherence to Company SOPs & compliance policies, as applicable
  • Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions
  • Drive guest experience, and handle escalations through stakeholder management
  • Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary
  • Ensure Daybook adoption for operations management

Preferred candidate profile

  • Excellent communication & interpersonal skills
  • Strong command over English and resp. regional language
  • Proficiency in using industry relevantsoftware and computer applications
  • In-depth knowledge of industry best practices, standards & safety regulation

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Front Office Executive
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Front Office Operations Front Desk Receptionist Activities Reception

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1-3 Lacs P.A

Similar positions

Front Office Executive - Female

  • Sodexo
  • 3 - 5 years
  • Hyderabad
  • 1 day ago
₹ 2.75-3 Lacs P.A.

Receptionist cum Front Desk Executive

  • Confidential
  • 3 - 8 years
  • Mumbai
  • 4 days ago
₹ Not Disclosed

Receptionist

  • BPO
  • 0 - 3 years
  • 4 days ago
₹ 1.2-1.44 Lacs P.A.

Front Desk Receptionist/Experience Manager - Female

  • Spinny
  • 1 - 6 years
  • Bengaluru
  • 12 days ago
₹ 1-3 Lacs P.A.

OYO

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their dig...