Domestic process Customer Care @ IGT Solutions

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Domestic process Customer Care

IGT Solutions
0 - 2 years
Pune
7 months ago
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Job Description

Customer Service Associate

Job Role: -

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

Minimum HSC or equivalent; a Bachelor's degree is a plus.
Excellent communication skills in English, both verbal and written.

Extra Benefits: -

Performance based Incentives.

Shift Time & Week Off: -

6 Days working 24*7 Rotational Shifts (Including Night Shifts).
1 Rotational Week Off

Transport Facility: -

Pick-up or Drop facility available.

Direct walk in - Friday

Time - 9:00am- 5:00pm

Address:- Ground Floor, IGT Solutions, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune

Contact Person - Boobalan

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills: Customer Service Inbound Process Customer Support

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₹ 50,000-1.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...

Domestic process Customer Care @ IGT Solutions

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