Job Title: IT Manager
Location: Noida, India
Job Type: Full-Time
Reporting To: Director Operations & TechnologyAs we scale, we are looking for a dedicated IT Manager to oversee our IT infrastructure from day-to-day support and security to managing hybrid environments across AWS Cloud and on-premises servers.Key Responsibilities:
Cloud & Automation
Administer AWS infrastructure, including EC2, S3, RDS, and IAM
Ensure high availability, performance, and scalability of systems while maintaining security best practices
Build and maintain Infrastructure as Code using CloudFormation, Terraform, Ansible, etc.
Automate routine tasks and CI/CD deployments
Monitor infrastructure health and setup appropriate alerts and escalations IT Infrastructure & Network Management
Oversee and manage the companys on-premises physical infrastructure (Xen, Docker, Linux, Windows)
Administer database and application servers ( MySQL, SQL Server, custom .Net applications, etc)
Ensure secure and reliable network connectivity, including VPN, firewall (e.g., Sophos XGS2300), and Wi-Fi access points (e.g., Omada).
Conduct regular audits and patch management across all systems.
Enforce access controls, 2FA, password policies, and data protection protocols & policies. IT Support & Helpdesk
Coordinate with central IT management to provide assistance with global IT support, while also managing the India IT team to ensure alignment with global IT policies and procedures.
Assist IT asset management (laptops, desktops, software licenses).
Maintain and improve endpoint security across devices using tools like Sophos, Kaseya, etc.Backup & Disaster Recovery
Maintain backup and recovery systems (e.g., YottaSafe) for business continuity.
Participate in DR site planning and testing.
Develop and maintain documentation for incident response and recovery plans.Team Leadership
Lead and mentor a small team of IT support executives.
Collaborate with development and operations teams for seamless infrastructure performance.
Vendor coordination and procurement of hardware/software.Skills & Qualifications:
Bachelors degree in IT, Computer Science, or a related field.
5+ years of experience in managing IT infrastructure, including AWS and on-prem servers.
Strong knowledge of Windows/Linux systems administration.
Hands-on experience with firewalls, VPNs, endpoint security tools, and backup solutions.
Familiarity with IT compliance, security protocols, and policy documentation.
Excellent problem-solving and communication skills.Preferred Tools & Tech Stack:
AWS (EC2, S3, RDS, IAM)
CloudFormation, Terraform, Ansible, etc.
Sophos Intercept X & XGS Firewall
Kaseya, NetData, Omada WiFi
PowerBI Gateway (on-premises)
Git, r sync, PowerShell, Bash
Tally ERP, M365
Keyskills: Power Bi Powershell Sophos Bash Cloud Server XEN Windows Server SQL Server Terraform IAM Linux Docker MySQL Kaseya Microsoft Azure aws Firewall Management
MarkScan is a digital content protection, research and policy firm based in New Delhi. We work with clients across Movies, Music, TV to protect their Intellectual Property Rights (IPR) on digital platforms (Internet, Mobile, IPTV etc.). MarkScan also works with government and Industry associations ...