Customer Support Representative @ Sequel HR Hiring

Job Description

Role Description This is a full-time on-site role for a Customer Support Representative at HelloGM. As the Customer Support Representative, the successful candidate will be responsible for handling customer inquiries, resolving customer complaints, providing product and service information, and building customer relationships. The candidate will also help customers troubleshoot technical issues with the platform, as well as escalate and track issues when necessary. Qualifications Experience 1 Year to 8 Years Strong customer support and customer service skills Excellent communication, verbal and written skills Ability to solve technical issues and find solutions in a timely manner Demonstrated ability to resolve customer complaints and ensure customer satisfaction Ability to work well in a team environment Experience working in a fast-paced customer service environment Bachelor's degree in Business, Communications, or related field Experience in the hospitality. industry is a plus Only Night Shift timing- 6pm to 4:30 am (IST

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

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Keyskills:   customer support customer service communication teamwork problemsolving