Customer Service Representative @ Pursuit Occupations

Job Description

Job Description This is a full-time on-site role for a Customer Service Representative at our Jaipur office. The Customer Service Representative will be responsible for handling customer issues, providing support, ensuring customer satisfaction, and delivering an exceptional customer experience. The role involves responding to customer inquiries via phone or email and resolving issues by providing appropriate solutions or alternatives within the given timeframe. Salary upto 34K CTC Relocation allowance of 10000 will be provided 14 days accommodation to outstation candidates Shift Timings: Rotational Shifts/ 5 Days Working/ 2 Rotational Week Offs Perks and Benefits: Provident Fund + Health Insurance + Cab Facility Qualifications Customer Service Representatives and Customer Support skills Experience in managing a high volume of customer queries, complaints, and feedback Customer Satisfaction, Customer Service, and Customer Experience management skills Strong communication. skills, both verbal and written Ability to work in a fast-paced environment and multitask effectively Proven problem-solving and conflict resolution skills Prior experience in a similar role is preferred Bachelor's degree in any field or equivalent work experience in customer service Proficiency in English and Hindi languages

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Satisfaction Customer Service Customer Experience communication skills conflict resolution English Hindi problemsolving