Hiring For Email Process @ IGT

Home > Voice / Blended

Hiring For Email Process

IGT
1 - 3 years
Noida, Gurugram
8 months ago
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Job Description

Role & responsibilities

Assist customers with technical issues related to AI-powered products and services.
Resolve queries promptly email.
Guide users through product features and functionalities.
Collaborate with cross-functional teams to address complex customer concerns.
Monitor and report product malfunctions or recurring issues.
Maintain detailed records of customer interactions and feedback.
Stay updated on new features and functionalities to inform customers.
Provide training and support to junior customer support representatives

Preferred candidate profile

Education: Graduation .
Experience: Minimum 1 year in a Aviation Process BPO industry(mandate).
Skill Set: B2 level communication
Process Type: Email
Shifts: 24x7 rotational (Candidates must be comfortable with night shifts)
Week Offs: Rotational
Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM)
Process Operating Hours: 7:00 AM to 12:00 AM

Hiring Requirement Overview

Position: Associate/Experts
Salary Range: 2.40 - 3.20 LPA

For more Info -

Contact Number - 9450396***
Mail - ha**********r@nl****h.in

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills: Airline Process Travel Process Blended Process Travel Customer Support Customer Service Airlines GDS international email process International BPO Amadeus International Ticketing

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Hiring For Email Process @ IGT

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