Deputy Unit Manager
- Swiggy
- 2 - 5 years
- Pune
- 8 months ago
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Job Description
Responsibilities: Customer Experience:
- Implement and follow food & beverage SOPs.
- Monitor food ratings and minimize dispatch errors.
- Conduct regular food testing for quality and safety.
- Ensure 100% product availability and audit compliance.
- Follow up on order pickup delays and maintain shelf-life standards.
Financial Management:
- Achieve financial targets and control costs.
- Maintain inventory, GRN process, and daily reports.
- Optimize labor, forecast sales, and manage expenses.
- Ensure proper utility payments and MIS reporting.
Brand & Marketing:
- Plan and execute Local Store Marketing (LSM) activities.
- Drive initiatives to increase customer orders.
People Management:
- Train and mentor team members for growth.
- Conduct daily briefings and employee engagement activities.
- Ensure hygiene, retention, and performance recognition.
Process & Compliance:
- Follow and implement brand SOPs at the unit level.
- Drive operational efficiency and service excellence.
Qualifications:
- Bachelors degree in Hospitality or related field preferred.
- Experience in restaurant management or a similar role.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of financial and inventory management.
- Ability to work in a fast-paced environment with flexible shifts.
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Food, Beverage & HospitalityRole Category: F&B ServiceRole: Restaurant ManagerEmployement Type: Full timeContact Details:
Company: SwiggyLocation(s): Pune+ View Contact
Keyskills: QSR Restaurant Management
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Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independ...
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