IT Asset Manager @ Cradlepoint

Job Summary:
The Software Asset Manager is responsible for end-to-end software lifecycle management, ensuring compliance, cost optimization, and governance across the organization s software portfolio. This role requires expertise in analysing software consumption, cost, and functionality to maximize software license usage while ensuring compliance with contractual, security, and regulatory requirements. The individual will also lead internal and external audits, maintain standard operating procedures (SOPs), and work closely with IT, procurement, finance, and business teams to drive efficiency and cost savings.

Key Responsibilities:
Software Lifecycle & Compliance Management
Define and execute end-to-end software lifecycle management policies, from Request to retirement.
Ensure SOPs comply with security standards, contractual agreements, and audit requirements.
Maintain an up-to-date inventory of software assets, ensuring compliance with licensing agreements.
Oversee internal and external audits, ensuring timely responses and adherence to licensing terms.
Identify risks related to non-compliance, security vulnerabilities, and software over/under-utilization.
Software Asset Optimization & Cost Management
Analyse software consumption, cost, and functionality to optimize license usage.
Identify cost-saving opportunities by re-harvesting licenses, consolidating agreements, and negotiating with vendors.
Develop software procurement and renewal strategies aligned with business needs and budget constraints.
Collaborate with finance teams to ensure accurate budgeting and forecasting for software costs.
Vendor & Stakeholder Engagement
Manage vendor relationships and negotiate optimal terms for licensing agreements and renewals.
Work with IT, security, and business stakeholders to ensure software investments align with organizational goals.
Conduct vendor risk assessments and ensure compliance with contractual obligations.
SAM Tools & Automation
Hands-on experience with SAM tools such as Flexera, ServiceNow SAM, and Snow Software for tracking and optimizing software assets.
Drive automation initiatives for software discovery, usage analysis, and reporting.
Integrate SAM tools with ITSM and CMDB systems to improve software asset visibility.
Reporting & Governance
Provide regular reports on software consumption, compliance, and cost trends.
Define KPIs and governance frameworks to monitor software usage and cost efficiency.
Present insights and recommendations to leadership for strategic decision-making

Qualifications & Experience:
Required:
Bachelor s degree in IT, Business Administration, or a related field.
5+ years of experience in Software Asset Management (SAM), IT Asset Management, or IT Procurement.
Strong understanding of end-to-end software lifecycle management.
Experience handling internal and external audits related to software compliance.
Hands-on experience with SAM tools such as Flexera, ServiceNow SAM, and Snow Software.
Strong understanding of license procurement, renewal processes, and contract negotiations.
Knowledge of ITIL, ISO 19770 (SAM Standards), and software compliance frameworks.
Preferred:
Certifications such as CSAM (Certified Software Asset Manager), ITIL, or equivalent.
Experience managing software contracts for major vendors (Microsoft, Oracle, IBM, SAP, etc.).
Knowledge of cloud-based licensing models (AWS, Azure, Google Cloud, etc.).
Key Skills:
Analytical mindset with the ability to interpret data and identify optimization opportunities.
Strong problem-solving skills to address licensing challenges and compliance risks.
Excellent communication and stakeholder management skills.
Negotiation skills to drive favourable vendor agreements.
Process automation and continuous improvement mindset.