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Manager Tools Support GSSC @ Cradlepoint

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 Manager Tools Support GSSC

Job Description

Join our Team
About this opportunity:
The Manager Tool Support and MIS is responsible for overseeing the development, implementation, and management of the People management information systems. This role ensures timely and accurate reporting, data analysis, and business intelligence to support strategic decision-making across departments. The ideal candidate will lead the Tool Support and MIS team to deliver actionable insights, optimize data processes, and maintain data integrity.
What you will do:
  • Lead and manage the tool development and up keep of existing tools, management reports, dashboards, and data analytics.
  • Develop, implement, and maintain MIS strategies aligned with business goals.
  • Design, build, and maintain automated reporting systems and dashboards for key performance indicators (KPIs).
  • Collaborate with cross-functional teams to gather data requirements and translate them into technical specifications.
  • Ensure accuracy, consistency, and timeliness of data across all reports and systems.
  • Manage SQL / SAP HANA data extraction, transformation, and loading (ETL) processes.
  • Analyze business processes and identify opportunities to improve reporting and analytics.
  • Provide training and support to business users on MIS tools and reports.
  • Ensure data security, compliance, and governance standards are met.
  • Stay updated with emerging trends and technologies in data management and reporting.Coordinate with IT and software vendors for system upgrades and troubleshooting.
The skills you bring:
  • Bachelor s degree
  • 5+ years of experience in Tool development & MIS, data analytics, business intelligence, or related roles.
  • Proven experience automating process and drive efficiencyStrong knowledge of database management, SQL, ETL processes, and data visualization tools (e.g., Power BI, Tableau, Excel, VBA).
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong communication and interpersonal skills to collaborate effectively with stakeholders.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Familiarity with data governance and compliance frameworks is a plus.
Why join Ericsson?
What happens once you apply?
Primary country and city: India (IN) || Gurgaon
Req ID: 767490

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Manager
Employement Type: Full time

Contact Details:

Company: Cradlepoint
Location(s): Noida, Gurugram

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Keyskills:   Data analysis Data management data security MIS Analytical data integrity Troubleshooting Business intelligence SQL Data extraction

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Cradlepoint

We enable the freedom to securely connect people, places, and things that drive more experiences, new ways to work, and better business results anywhere. We are a pioneer in advanced 4G and 5G routers and adapters for Wireless WAN controlled through Cradlepoint NetCloud and offer a range of solut...

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