Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Oracle Support Engineer Trainee @ SBS

Home > Non Voice

 Oracle Support Engineer Trainee

Job Description

Position: APPLICATION SUPPORT
Experience: 6 months - 1 years
Educational Qualification: BCA/MCA/B.E./B.Tech
Job Location: Noida
Shift : UK Shift & UK calendar will be followed
Mode of Working : Work from Office
Primary Skills:
  1. Excellent verbal and written communication skills.
  2. Providing first level support through taking calls and handling the resulting incidents or Service Requests.
  3. Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.
  4. Comfortable with UK working / holidays Comfortable working in UK shifts.
  5. Strong customer service focused approach and Excellent phone etiquette.
  6. Willing to work on support environment.
  7. Decent Problem diagnosing and analytical skills.
  8. Excellent verbal and written communication skills.
  9. Understanding of business intelligence tool and reporting (Standard, Modified and Live reports)
Total Experience Expected: 01-02 years
Qualifications
Educational Qualification: BCA/MCA/B.E./B.Tech

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Internship

Contact Details:

Company: SBS
Location(s): Noida, Gurugram

+ View Contactajax loader


Keyskills:   Analytical skills Engineer Trainee Application support Service desk Focus Incident management oracle support Customer service Business intelligence

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Application Tech Support Practitioner

  • Accenture
  • 3 - 8 years
  • Hyderabad
  • 19 hours ago
₹ Not Disclosed

Customer Support Executive - 01

  • Teleperformance (TP)
  • 0 - 5 years
  • Mumbai
  • 12 hours ago
₹ 2.75-3.25 Lacs P.A.

Senior Software Engineer - Customer Support

  • Icertis
  • 3 - 8 years
  • Pune
  • 3 days ago
₹ Not Disclosed

Wfh- Chat Support(voice Blended)

  • Teleperformance (TP)
  • 1 - 5 years
  • Chennai
  • 6 days ago
₹ 1.25-2.5 Lacs P.A.

SBS

Leading MNC