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Walk-in || Chat Support || Jeevansathi.com || Noida @ Info Edge

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 Walk-in || Chat Support || Jeevansathi.com || Noida

Job Description

Hi,


InfoEdge is conducting a walk-in for the role of chat support. Kindly find the details below.


Date - 02, June 2025,Monday


Time - 11:00 AM - 1:00 PM


Address - Info Edge India Limited, Express Trade Towers 2, 8th Floor, Sector-132, Noida. ( https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 )


Jeevansathi- Customer Service


Jeevansathi.com Jeevan Sathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things.


Duties & Responsibilities

  • Handle client queries through chat and email. Good typing speed required
  • Adhere to the Service Level Agreement (SLAs) / Schedule Adherence
  • Address customer complaints in a timely, compassionate and patient manner
  • Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction
  • Create customer satisfaction and delight by solving product related queries timely

Skill Sets Required

  • Graduates with exp. in Client Servicing or Call Center looking for a taste of corporate experience are encouraged to apply.
  • Must have excellent oral and written communication skills
  • Ability to work independently and under pressure.
  • Ready to take challenges / initiatives.
  • Good interpersonal skills
  • Solution oriented with effective problem-solving skills

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: Info Edge
Location(s): Noida, Gurugram

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Keyskills:   freshers Chat Support Blended Process Non Voice Process Bpo Voice Bpo Non Voice International Chat Process Chat Process

 Fraud Alert to job seekers!

₹ .25-4 Lacs P.A

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Info Edge

Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...