Ecommerce Executive @ Dezire Hr Services

Job Description

Dear Candidates,

Huge Hiring for E-Commerce Industory for Customer Support Executive at Whitefiled Location

Designation: Customer Support Executive

Qualification: PUC/ Graduates Can apply

Level of Hire: Fresher/ Experience

Languages: Excellent English & Hindi

Package: goes up to 15k to 17k TH + Incentives

Location: Whitefield, Bangalore

Working Days& Week Off: 6days working, 1 day Rotational off

Shift: 9 AM to 6PM / 10AM to 7PM / 11 AM to 8PM

Roles & Responsibilities

• Manage large amounts of incoming phone calls.
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Note: Looking for an Immediate Joiner, Work from Office.

Looking forward hearing from you.

For Interview Schedule or for More details contact / drop your resume to hidden_email

Regards

Meena - hidden_mobile

Senior HR Executive

Dezire HR Services

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Keyskills:   domestic bpo inbound voice process voice process hindi customer service executive outbound voice process customer care executive ecommerce executive customer relationship executive customer support executive