Loss Mitigation-US Mortgage
- IT Services
- 1 - 6 years
- Mumbai
- 7 months ago
- Email to a friend
- Report this job
Job Description
Job Title: - PE/SPE/SME - Loss Mitigation (US Mortgage Process)
Work Model: Work From Office Only
Shift Timings: US Night Shifts Only (6:30 PM IST 4:30 AM IST)
Joiners: Immediate Joiners Preferred
Contact: Call/WhatsApp 247 at 7892648***
Salary Structure
- Process Executive (PE): 2.43 LPA
- Sr. Process Executive (SPE): 5.8 6 LPA
- Subject Matter Expert (SME): 7 7.5 LPA
About the Role
Were seeking enthusiastic and detail-oriented professionals to join our Loss Mitigation team. In this role, youll play a crucial part in processing and validating mortgage documents, identifying red flags, and ensuring the highest quality standards. Whether youre new to the mortgage industry or bringing prior experience in US mortgage and loss mitigation, wed love to have you on board!
Key Responsibilities
- Process Loss Mitigation activities accurately and within defined timelines.
- Maintain productivity and quality benchmarks consistently.
- Review various mortgage documents (e.g., LMA, RMA, bank statements, pay stubs, mod agreements, TPP, P&L statements).
- Ensure data accuracy and flag discrepancies in the provided documents.
- Collaborate effectively with team members and provide regular updates to the Team Leader.
- Be receptive to feedback and use it for continuous improvement.
- Undertake additional duties as assigned.
Key Result Areas (KRAs)
Productivity: Meet or exceed agreed targets throughout training and production phases.
Quality: Consistently achieve the minimum quality benchmark; proactively address gaps.
Feedback: Embrace feedback as a tool for growth and process enhancement.
Qualifications
For Process Associate:
- Graduate in any discipline.
- 16 year of experience in BPO / data processing roles.
For Sr. Process Associate:
- Graduate in any discipline.
- Minimum 1 year of experience in Mortgage, BPO, or data processing roles.
- Prior exposure to US mortgage or loss mitigation processes is highly desirable.
Preferred Skill Sets
- Strong analytical and decision-making skills.
- Basic knowledge of MS Office (Excel proficiency is a plus).
- Excellent written and spoken communication skills.
- Ability to work in US shifts (night shifts).
- Willingness to work 6 days a week.
- Flexible and adaptable to evolving process needs.
Eligibility for PE Level
Any non-technical educational background (no B.Tech / Regular MBA / LLB / M.Tech / MCA / B.Ed).
If you're interested and meet the criteria, please connect via call or WhatsApp at 7892648*** anytime.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: IT ServicesLocation(s): Mumbai
Keyskills: Loss Mitigation US Mortgage Work-up Processing
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